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Appointing an AI governance leader in a regulated business

By Sarah Pinto

A regulated organisation needs AI governance that can make decisions, not only write policies. The search must establish where that authority sits and how it works with the business.

An AI governance leader may come from risk, technology, data, legal, compliance or product leadership. Each background offers strengths and gaps. The role cannot be defined by a long inventory of regulations alone. It must be framed around the decisions the organisation needs to make: which uses are permissible, how evidence is reviewed, when deployment can proceed, how systems are monitored and who responds if harm or failure occurs.

Set the remit in the governance system

The client should identify whether the appointment will lead an independent challenge function, build an enterprise control framework or own operational governance within a product or technology organisation. Those are different mandates. Independence may be essential for some decisions; close involvement in design is essential for others. The reporting line, escalation rights and relationship with existing risk and technology leaders should be explicit.

A candidate should understand both innovation and restraint. Someone who says no to every uncertain use may protect a narrow function while leaving the business to work around it. Someone who treats controls as a late-stage formality may create a different risk. The executive must be able to distinguish acceptable, mitigable and unacceptable uncertainty, and explain the basis of the judgement.

Assess practical evidence

Ask the candidate to reconstruct a contested deployment decision. What was the proposed use, who would be affected, what evidence existed and what was missing? Did they change the design, require more testing, approve a bounded trial or stop the initiative? How did they work with the business owner? What happened after launch? These questions reveal whether the person can turn principles into an operating discipline.

The candidate should also be able to build a review system that scales. Every use cannot receive identical scrutiny. The organisation needs a way to identify consequential applications, document decisions, monitor performance and revisit controls as uses change. NIST's AI Risk Management Framework offers a voluntary reference for governing, mapping, measuring and managing AI risk. The applicable legal obligations require separate analysis for the specific use case and jurisdiction.

The EU AI Act takes a risk-based approach, and its Annex III identifies certain employment uses, including AI systems intended to evaluate candidates, among high-risk categories. That example matters to an executive-search firm and to any employer considering recruitment technology. It does not mean every AI tool used by a business has the same classification. The article should be checked against the law and current guidance at publication; the governance appointment itself should be shaped by the organisation's actual use cases.

  • Which AI decisions require independent challenge, and which require embedded advice?
  • Can the leader halt or condition a deployment, or only report concerns?
  • How will the business and control functions resolve disagreement?
  • What technical depth is essential personally, and what expert team can support the role?
  • What evidence would show that governance is enabling sound decisions rather than producing paperwork?

The strongest governance leader combines credibility with business leaders, the courage to challenge and the ability to design proportionate controls. The search succeeds when the organisation appoints someone who can make the boundary between opportunity and risk operational.

References should test whether the candidate has exercised that balance. Did business leaders bring them into decisions early, or avoid them until approval was unavoidable? Did control colleagues trust the quality of their challenge? Could they revise a position when stronger evidence emerged? The objective is not universal popularity. It is a leader whose independence is real and whose judgement helps the organisation act responsibly.

The board should set expectations for the role's first year: an inventory of consequential uses, a clear decision path, documented ownership, proportionate monitoring and a process for incidents or material changes. These are proposed outcomes for a mandate, not a promise of one standard deliverable. They provide a more useful search benchmark than the number of policies the candidate has previously written.

The remit should extend to third-party systems. A regulated business may buy a product rather than build a model, but it remains responsible for its own use of the output. A candidate should be able to explain how they would examine vendor evidence, operational dependency and the client's ability to monitor outcomes. The exact legal duties depend on the arrangement; the leadership question is whether anyone has been given the authority to ask and act on those questions before deployment.